Milestone Trailer Leasing - Jeff Alpert

Meet Jeff Alpert

 

Introduction

As President of Milestone Trailer Leasing, Jeff Alpert oversees the company’s highway trailer division which consists of 25+ locations across the US and 57,000+ units. The company veteran (he joined Milestone in 2000) recently shared what accomplishments he is most proud of and the biggest challenges facing the transportation industry.

Everyday Operations

Tell us about your role as President of Milestone Trailer Leasing. What are your day-to-day responsibilities?

I’m responsible for the oversight of Milestone’s highway trailer division which consists of 25+ locations and 57,000 units. My role is to help make everyone around me successful and get obstacles out of their way.

What accomplishments are you most proud of?

I’m proud of the whole journey. I’m proud of the many years of organic growth to becoming one of the largest and fastest growing transportation equipment lessors in the United States.

Challenges

Biggest challenge facing your industry today?

One of the biggest challenges is around customer choice and customer expectations. Today, consumers want to have a product in their hand, yesterday, with a click of a button. That sense of urgency impacts everything we do. The challenge is keeping up with the velocity and pace of change. Our challenge is, “What can Milestone do to help our customers keep up with that velocity?”

What keeps you up at night?

How to tackle employee shortages and trying to get young people excited about the industry.

Hard to get a smart college grad to get excited about this space. We’re losing a lot of experience, knowledge-based in the business.

Outlook

What does the future hold for Milestone Trailer Leasing? What things are you excited about?

Back to these ideas of flexibility and being creative problem solvers – for me personally and for the company DNA, it’s about the love of solving pain points and solving problems for our customer. We are continually expanding our knowledge around finding solutions in trailer leasing, especially with how quickly things are changing in transportation.

Personal Story

What is a great story about Milestone Trailer Leasing that you love to share?

It’s related to how far we come. One story has to do with one of the first big acquisitions we worked on as a young company. They asked us about our net worth. It was $1 million. They asked, “$1 billion?” And we said, “No, $1 million.” It was kind of comical because it showed what a small potato we were at the time. And now here we are, close to a $1 billion company.

Dry Vans – Milestone Means Unparalleled Accessibility and Service

 Scale of Dry Vans

Dry freight over-the-road domestic hauling is the most common type of freight transportation in the US., with over 65 percent of freight being moved by truck. At Milestone Trailer Leasing, our expanded trailer fleet features over 57,000+ dry vans, flatbeds, specialized flat beds (single drops, double drops), reefers, local cartage vans, storage trailers and specialty equipment. Our extensive inventory of 53’, 48’, 45’ and 28’ trailers, coupled with unmatched personal attention is what makes us one of the nation’s leading trailer lessors.

“Our large-scale capabilities and excellence in customer service speak volumes about who we are,” says Lori Crider, Sales Manager at Milestone Trailer Leasing. “As one of the largest and fastest growing transportation equipment lessors in the U.S., we have the resources and equipment availability to provide what our customers need – but we also have that personal touch without being a too-large, slow-moving corporate machine.”

Personal Touch

We have a complete range of equipment to fit any application – factory direct new 2018s, mid-range model years for economical over-the-road use, and well-maintained older units for cartage and storage use. Our national network includes 25+ locations across the US, stretching from Las Vegas and Southern California to America’s Heartland and the South to the East Coast. Our customers benefit from equal access to trailer inventory all around the country as well as open architecture agreements and flexible lease options.

This means answers to peak capacity problems and door-to-door solutions to empower our customers for the long haul, last mile and everything in between.

Capabilities

Whether shipping foods and beverages, textile and clothing items, industrial goods and automotive parts, or plastic and building products, we know our customers. Milestone asks the right questions is at the heart of providing world-class service.

“Our customers have specific needs, particularly around the specs of a trailer,” says Crider. “They might need a smooth-sided interior, an aluminum roof versus a translucent roof; or they could be loading at night; they might need a swing door versus a roll door. It’s all about customization and personalization of the equipment.”