Milestone Equipment Holdings - Intermodal Insights: Intermodal Driver Experience Focus Intensifies

Intermodal Insights: Intermodal Driver Experience Focus Intensifies

Throughout the intermodal industry, further enhancing the driver experience is an increasingly important focus.

Executive Vice President Doug Hoehn of Milestone Equipment Holdings stressed that the “most important thing to do for a motor carrier or drive is to provide a good piece of equipment,” and described technological and equipment advancements being made to accomplish that.

“We have taken several steps that help customers and drivers know what equipment is available,” Hoehn said. One of them is an emailed daily utilization report that provides real time information. Another is accessing equipment supply through chassisfinder.com. Fleets and drivers can select equipment on the web or by phone.

GPS Benefits

Another approach in use at some locations, Hoehn said, is equipping chassis with GPS to help managers better understand movement patterns so that utilization can be improved.

Eventually, Hoehn believes that “GPS won’t be something that is an option, but will become almost required equipment” for chassis.

Currently, Hoehn believes that upgrading to radial tires, disc wheels and LED lighting on all company chassis gives drivers the assurance that they won’t have a breakdown. Milestone chose that equipment to make its equipment more attractive to users, compared with the older chassis that might not have those features.

Hoehn said the market is embracing newer chassis as ownership of equipment shifts more toward motor carriers, 3PLs, cargo owners and forwarders who are willing to pay slightly more for equipment with the belief that lower total cost of ownership will be the result. He also favors the trucker choice model.

 

Read the full article 

Milestone Chassis - GN-TRI

Transport Topics: Milestone Chassis Expands Footprint in Western, Midwestern Markets

Transportation equipment company Milestone Chassis is looking to address nationwide chassis shortages with several service improvements and two new locations.

New Locations

Milestone has expanded offerings for the Los Angeles-Long Beach, Calif., market, including after-hours pickup (5 p.m. or later) and an increase in inventory levels for available equipment types (40-foot gooseneck, 20-foot tri-axels and 20-foot sliders).

To better serve Midwestern markets, Milestone will open locations in Cleveland and Detroit. The former has close proximity to Norfolk Southern and CSX rail ramps, the latter to Norfolk Southern, CSX, CP and CN rail ramps.

“We listened to our customers,” Milestone Executive Vice President Doug Hoehn said in a press release. “We have demonstrated our commitment to being the nation’s premiere intermodal lessor in 2018 — you can expect a continuation of these efforts in 2019. We will continue to evolve our offering in line with market needs.”

 

About Milestone: 

With a combined fleet of approximately 85,000 chassis, trailers and domestic containers – Milestone is one of the nation’s most comprehensive lessors of transportation equipment. Since 1995, we have provided asset management services, financing, maintenance and more to customers that describe us as flexible, trustworthy and customer-centric. Let us optimize your transportation needs!

 

SOURCE: Transport Topics 

Milestone Chassis & HTA

Chassis Inventory Increasing to West Coast, Midwest Locations

Chassis Shortages

To address major chassis shortages nationwide, Milestone Chassis updates and expands offerings on the West Cost and in the Midwest.

In the LA/LB market, Milestone is making the following improvements:

  • Launching after hours pickup (5pm or later)
  • Expanding inventory levels for available equipment types (which include 40’ gooseneck, 20’ tri-axels and 20’ sliders)
  • Continuing to offer HTA discounts that will apply to all after hours bookings

Milestone Chassis will also open two new locations to better serve key markets in the Midwest:

  • Cleveland:
    • Address: 300 E. 131st Street, Cleveland, OH 44108
    • Hours: 7:30am-4:30pm
    • Close proximity to Norfolk Southern & CSX rail ramps
    • Current inventory includes 6×20’ tri-axels (40’ gooseneck chassis to be added soon)
  • Detroit:
    • Address: 8501 W. Fort Street, Detroit, MI 48209
    • Hours: 7:30am-4:30pm
    • Close proximity to Norfolk Southern (onsite rail ramp), CSX, CP & CN rail ramps
    • Current inventory includes 40’ goosenecks, 20’ tri-axels & 20’ sliders

“We listened to our customers,” says Doug Hoehn, Executive Vice President, Milestone Chassis. “We have demonstrated our commitment to being the nation’s premiere intermodal lessor in 2018 – you can expect a continuation of these efforts in 2019. We will continue to evolve our offering in line with market needs.”

 

SOURCE: AJOT

Milestone Appoints Chuck Cannata, Mike Schiller & Kathy Tierney to Leadership Team

SAINT CHARLES, MO (August 21, 2018) – Milestone is pleased to announce the recent addition of three key executives to its leadership team: Chuck Cannata, Mike Schiller and Kathy Tierney. Cannata, Schiller and Tierney will report directly to Don Clayton, President and Chief Executive Officer.

Chuck Cannata

Chuck Cannata joins Milestone as Executive Vice President for the trailer leasing division, leading the nationwide branch network’s commercial activities, including sales, customer service and field operations. Chuck brings 18 years of commercial equipment finance experience to Milestone, including eight years of sales management and business development at GE Trailer Fleet Services. He is based in Kansas City, KS.

Mike Schiller

Mike Schiller joins Milestone as Senior Vice President of Operations Support, leading key functions such as real estate, vendor management and environmental health & safety. Mike brings 23 years of trailer leasing experience to Milestone, including 21 years of diverse commercial and operations experience at GE Trailer Fleet Services and two years of general management experience at Fleet Trailer Leasing. Mike will be relocating to St. Charles, MO.

Kathy Tierney

Kathy Tierney joins Milestone as Vice President of Human Resources, leading all key HR functions, including recruiting & development, employee relations, payroll & benefits and compliance. Kathy brings 40 years of HR experience to Milestone, including 20 years at First Bank and 20 years at Venture Stores. Kathy is based in St. Charles, MO.

“I am very proud of the outstanding team that we have built by promoting from within and selectively adding outside talent.” says Milestone CEO Don Clayton. “The addition of Chuck, Mike and Kathy will help us continue to grow rapidly, while driving operational excellence in their areas of responsibility. Just as importantly, these additions provide some of our other very talented leaders the bandwidth they need to drive focused strategic initiatives that will contribute to Milestone’s future success.”

The Benefits of New vs. the Hazards of Refurbished

Our customers’ reputation and livelihood depends on their ability to move goods safely and efficiently. Whether you’re a motor carrier or a freight forwarder, there’s too much at stake to risk your business and reputation on old, re-manufactured equipment.

A large portion of the fleet operating today is 25-30 years old, unsafe and needs to be replaced. In fact, the overall age and condition of the existing chassis fleet in the North American market is the biggest challenge facing the industry today.

New vs. Refurbished Chassis

“At the end of the day, a refurbished chassis is still an old chassis,” says Doug Hoehn, Executive Vice President of Chassis & Managed Assets at Milestone. “It may look good on the outside but you really don’t know how reliable it will be when the rubber meets the road.”

A refurbished chassis may be “like new,” but the reality is it’s an old, aging frame covered with standard zinc paint, which may or may not have radial tires (and may even have recapped tires) and may have 2-part, 5-spoke wheels which, if not installed properly, wobbles – creating a potential hazard on the road.

At Milestone, EVERY chassis is the most advanced chassis on the road. Our equipment is the most up-to-date and technologically advanced and features all new frame and components, powder coated paint (on all 2017 models and newer), LED lights, new OEM radial tires, ABS braking system and auto-inflation, hub-piloted disc wheels and no lube landing gear.

When it comes to safety, nothing is better than brand new.

Our nationwide network gives customers access to 30+ locations across the US, from New York and Atlanta to St. Louis and Los Angeles, and beyond. In addition, our customized leasing options give you the flexibility you need for your business.

It’s our mission to keep you moving. Safely, efficiently, and ensuring you peace of mind.

 

Read the Case Study – NRS

 


 

Reliability, Delivered.

Outdated chassis is an industry-wide problem – stay ahead of the game with Milestone.

  • Customer: NRS

Request the Case Study

Milestone Chassis - 40-GN

New vs. Refurbished Chassis: Brand New is Better for Your Bottom Line

No one wants to spend more to get less.

Unfortunately, with refurbished chassis you run the risk of older equipment failure and higher M&R costs – which can make deep cuts to your bottom line.

“You can give remanufactured equipment a paint job, put some new tires on and maybe even replace some of the mechanical things, but it’s still old – even 25, 30 years old,” says Doug Hoehn, Executive Vice President of Chassis & Managed Assets at Milestone.

M&R Cost Comparison

With a brand-new chassis, there is minimal to no M&R. When compared to new equipment, overall operating expenses for a refurbished chassis will still be higher. Over time, a new chassis is cheaper to operate because they do not have wear and tear and incur virtually no maintenance expenses.

For example, in a standard chassis pool in the Midwest, maintenance for one year for a Milestone chassis in the COCP (Chicago Ohio Pool) averaged $0.70 per day, compared to the average maintenance of the total pool at $4.44 per day.

In a standard one-year lease period, this means a Milestone chassis costs, on average, $255.50 over one year compared to an average total pool cost of $1,620.60 over the same period of time – making it over six times more expensive to lease a refurbished chassis vs. brand new.

Using a new chassis means you’ll stay on the road longer, reduce maintenance costs (and in turn reduce the amount of time a driver would have to wait for repair) and make substantial increases to your bottom line.

 

Read the Case Study – Quik Pick Express

 


 

Staying Nimble, Flexible.

Milestone’s open architecture plans are designed to meet our clients’ specific goals.

  • Customer: Quik Pick Express

Request the Case Study

New vs. Refurbished Chassis: The Advantages of Radial Tires

Truck drivers must repeatedly replace their tires, as extensive time on the road causes natural wear and tear. Selecting top quality tires, fortified with the latest technology, is key to optimizing tire mileage.

At Milestone, all of our chassis are fitted with new OEM radial tires. Advantages for the driver include:

  • Efficient fuel consumption
  • Longer tread life
  • Improved traction and flotation
  • Improved cut resistance in the tread area
  • Runs cooler than bias tires

Radial vs Bias-Ply Tires

Of the two basic types of tires – radial vs. bias ply – radial tires are far superior in terms of safety and performance. For instance, radial tires feature steel cable beading for greater strength, multiple layers of steel chords at high angle for higher stability, and single ply, steel belt casing allowing for efficient heat dissipation.

According to research, an average tire service could cost up to $1,000 with a new tire, plus three hours or more spent from breakdown to getting back on the road.

“That’s a lot of time and money lost,” says Doug Hoehn, Executive Vice President of Chassis & Managed Assets at Milestone. “And not to mention a frustrated driver and even worse – an angry customer who was expecting an on-time delivery. You’re putting your business at risk on an over-used, thin-tread tire.”

Read the Case Study – SunteckTTS

 


 

The Real Cost of Time Wasted.

When rubber meets road, new chassis outperform refurbished.

  • Customer: SunteckTTS

Request the Case Study

Volume of Milestone Chassis

Milestone Fuels Broader Push to Attract Truckers with New Chassis

As reported in JOC.com, Milestone continues to lead and invest in new chassis equipment. Milestone’s fleet expansion is the latest initiative by a chassis supplier looking to create a niche by offering new, or high-end, equipment.

 

Milestone Equipment Holdings plans to nearly double the size of its fleet of mainly new marine chassis to close to 20,000 pieces of equipment over the next 18 months, underscoring the broader effort by some providers to attract truckers and their shipping customers with better fuel mileage, less chances of shipment disruptions caused by breakdown, and reduced repairs.

The company’s fleet expansion is the latest initiative by a chassis supplier looking to create a niche by offering new, or high-end, equipment. The focus reflects, in part, a growing demand by chassis users for an alternative to what some shippers and truckers see as the failings of the nation’s aging chassis fleet, much of which is in the daily rental sector and remains from when ocean carriers began selling their fleets a decade ago.

To read the full story click here.

 

SOURCE: JOC.com

John Kiss

Meet John Kiss

John Kiss enjoys getting creative, especially when it comes to architecting deals for Milestone customers. “If we need to build X number of equipment, we will place that customer-specific order, we are not restricted,” he says. “Because we are flexible, it makes us a premier provider.”

Kiss, who serves as Director of Midwest, Gulf and Western Regional Sales, shares about the benefits of new vs. refurbished chassis, how Milestone goes where its customers are, and why he has a-ha moments every day.

PROFESSIONAL BACKGROUND

Tell us about your responsibilities as Regional Sales Director at Milestone Chassis.

I oversee the sales activity for the Midwest, Gulf and West regions. A lot of my time is spent in assisting with strategy and transitioning accounts for our clients. I’m responsible for overall growth for both revenue and volume, along with handling some of my own accounts.

What do you enjoy most about your job? 

I enjoy providing new and flexible solutions for each customer and the challenges that brings.  We think “customer first” and try to put ourselves in their position to think about where we can provide benefit and value.

NEW VS. REFURBISHED

There’s a lot of discussion in the industry around new vs. refurbished chassis. Why is this so important?

New equipment is built to the most updated standards and will always have components like anti-lock brakes, PSI and all the newest most modern technology.  Our chassis will always be built this way. When it comes to remanufactured, or refurbished, you are just doing that. You might get a new paint job and a few new things slapped on, like radial tires. But at the end of the day, it’s old.

At Milestone, we sell the total cost of operations of a brand-new chassis and we will share with customers what it costs to operate our equipment versus run of fleet or refurbished chassis. If you take our rates, combined with M&R expense for new chassis, versus rates for run of fleet or refurbished chassis and compare those two different costs, you will see a difference. If you look at the soft costs, time spent on the road, safety, keeping drivers happy, and listing those modern features, compared to the costs it takes to operate an older chassis – drivers being broke down by the side of the road and sheer lack of the modern equipment – once you stack those up, the argument becomes pretty compelling. It makes sense to use brand new premium chassis.

Has Milestone conducted studies on the benefits of using premium chassis vs. refurbished ones?

We have. We have done our own internal studies. There is also published data out there in terms of older pool chassis. You add those numbers together and you compare them, that’s what we drive home to customers. Our cost to operate a brand-new chassis is about .70 cents per day.

Compare that to $4-6 a day for standard run of fleet or refurbished equipment. Our customers know what to expect with Milestone. We are not changing specs on equipment. We will continue to build the most modern fleet. Nothing will be older than 2016.

FLEXIBILITY, CREATIVITY & GROWTH

Goals for the coming year in the Chassis Division?

Right now, we have 29 locations across the country. But we are looking at other locations where we need to have a presence. We’ve got a great network and great infrastructure in place. We can go to where our customers need us. The longer we do this, the more solutions we are able to offer. We’ve got the people in place with the experience; we’ve got the fleet in place to be flexible.

Are you looking at any other specific growth opportunities in other markets?

We see specific growth opportunity in multiple markets. It’s great that market conditions have dictated what people needed. The trucking community is getting more of a voice in the kind of equipment they want and need to use.

Your last a-ha moment?

Whether it’s location based or if it depends on the structure of the deal, we have a lot of those a-ha moments. These come from the discovery process and being able to provide customers with flexible, specific solutions. The company has the ability to architect deals to our specific customer’s needs. We have a-ha moments every day!

Volume of Milestone Chassis

East Coast Shippers: Milestone Has You Covered

Presence in NY/NJ

There are recent accounts that portray truckers as fatigued by the lack of access to quality chassis and rising cost of daily rentals. This creates an ever-challenging business climate for those moving freight out of the Ports of New York and New Jersey. Many are hoping that the talk of a new grey pool in this market will address issues and improve both quality and efficiency.

American Journal of Transportation

Doug Hoehn, Milestone Chassis Company Executive Vice President says: “Why Wait?” Milestone, the Nation’s most comprehensive intermodal equipment lessor – and operator of America’s fastest growing fleet of brand-new chassis – is making a massive investment in the New York and New Jersey area in order to continue to meet customer demand.

As highlighted in a recent American Journal of Transportation (AJOT) article, Milestone provides the best and newest equipment, which saves customers time and money.

You can read the full article here.